The new phone bank trainees are off to a rocky start.
Focus, everyone, please focus for just one second. Please. We've got a lot to cover today. Now does everyone have their script memorized? Is everyone awake?
First, we're going to get on the phones and do some mock calls. Everyone, take a seat at your station.
OK guys,, when I say get "on the phone", I don't literally mean "on" the phone. Climb down off the table and grab a chair, Mr tabby. Thank you.
Alright now, when you hear me say "ring" I want you to pick up the phone and read the first line from your script. Ready? Ring.
Come on now,, I said "RING"!
RING RING RING!
I think we'll call it a day. I want you guys to study this afternoon. Tomorrow, report back to the set after your morning naps and will give this another shot.
Until they're up to speed,, I might suggest clicking here, and making a donation on line.